The company’s internet site features a subreddit, “Windscribe Help Center, ” dedicated to their announcements and customer support. The Windscribe support subreddit comes with almost 12-15, 000 associates. It leans towards modern Internet rules, including a meme-style banner and a chat room where persons can talk about their concerns. But which mean that Windscribe’s customer support is definitely terrible. The organization has a smart bot that will provide assistance in case you encounter virtually any issues.
Within our Windscribe review, we discovered that the assistance has superb speeds, especially for local using vpn servers. Nevertheless , as we travel around, the speeds begin to slower. We noticed that our ordinary download rate was simply 35. 2 Mbps for 3 months, nevertheless that would still be very very good. HD loading, particularly, is normally not a problem with Windscribe. Their ability to block out problematic sites is another positive feature. We will continue to keep an eye on its overall performance, and will revise this review whenever a new version is unveiled.
One of the major drawbacks of Windscribe is the lack of support for advanced users. The software’s chat bot, known as Garry, provides answers for some questions. Other times, we’d like a runner to answer our questions, yet we did not have very much luck. We all found it difficult to obtain technical support, consequently we resorted to the community. The Windscribe support forum is also worth checking out. And, if you can’t discover what you’re looking for on the main web page, you can find answers to your challenges on Reddit.